The Social Security Administration (SSA) deals with claims for retirement, disability and survivor benefits, Social Security number applications, and all post-entitlement activities affecting beneficiaries under the various programs.
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- General information:
For general information on Social Security, please visit the SSA website at www.ssa.gov (or here if you have trouble connecting.)
If you experience problems accessing the SSA website, please contact Federal Benefits Unit in the Embassy Tokyo by phone:03-3224-5000 (ask for FBU) or email us: FBU.Tokyo@ssa.gov
- Social Security Cards / Numbers
If you are applying for a Social Security Number, or have a question regarding your Social Security Card or Number, please click here.
- Benefits Eligibility and Applications
If you would like to inquire into your eligibility for Social Security benefits, and/or have questions regarding the benefits application process, please click here.
- Post-Entitlement Services
If you are already receiving Social Security benefits, and have a question or problem with your benefits account, please click here.
Click here for a handy list of Social Security Frequently Asked Questions.
Department of Veterans Affairs
The Department of Veterans Affairs (DVA) processes survivor claims, educational benefits, compensation and pension examinations, etc. For more details of benefits available and downloadable forms, please click here.
Office of Personnel Management
The Office of Personnel Management website offers information for federal employee benefits such as retirement programs, thrift plans, and health insurance.
Railroad Retirement Board
The Railroad Retirement Board (RRB) administers comprehensive retirement-survivor and unemployment-sickness benefit programs for the nation's railroad workers and their families. The RRB also administers certain Social Security benefit payments and railroad workers' Medicare coverage. Visit the RRB website for more information.
Department of Defense
All Department of Defense benefits matters are handled through the U.S. military bases in Japan. For those residents in the Osaka-Kobe consular district, please contact the Consulate for assistance.
Office Hours and Contact Info
Please click here for federal benefits contact information and office hours.